What our customers need to do
To be compliant with the WEEE Directive customer should first contact CBNG at firstname.lastname@example.org.
CBNG will email a Waste Transfer Note and a list of Licensed Waste Carriers that you can use to return the end-of-life products to our Authorised Treatment Facility (MDJ Light Brothers Limited) for recycling.
Contact your nearest approved Licensed Waste Carrier from the list to arrange and pay for transportation of WEEE from your business premises to MDJ Light Brothers Limited.
As stated in our terms and conditions of sale, it is your responsibility to pay for WEEE collection using one of our approved Licensed Waste Carriers.
European customers outside the UK
Customers should contact their local re-seller for recycling or, if the products were purchased directly from CBNG (referred to as “Distance Selling” in the WEEE Directive), they will need to make their own recycling arrangements.