Privacy Statement
Introduction
Cambridge Broadband Network Group Limited (“CBNG”) is strongly committed to privacy issues, and this privacy statement details our approach on such issues. By using this site and submitting any personal data, you agree to the use by CBNG of such data in accordance with this privacy statement. If you have questions on privacy issues, please email us using the “Contact us” page.
Data collection
We only collect identifiable personal data or information that is specifically and voluntarily provided by a visitor to our site. For example, a visitor to our site may choose to provide information such as name, title, office address, office email address and telephone number in order to:
- register for certain areas of the site;
- contact us for further information;
- participate in "join our mailing list" initiatives
Visitors are also able to send email to us through the site. Their messages will contain the user’s screen name and email address, as well as any additional information the user may wish to include in the message.
Use of data
When a visitor provides personal data to us, we use it solely for the purposes for which it was provided to us as stated at the point of collection (or as is obvious from the context of collection). Examples of the types of use are given in the ‘data collection’ section above.
Our websites do not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.
Data controller
CBNG (the company registered in England under registration no. 10427528 and with its registered address at 184 Cambridge Science Park, Milton Road, Cambridge CB4 0GA) is the data controller of any personal data collected through this website, and will process such data in accordance with the Data Protection Act 1998.
Disclosure to third parties
We recognise that your information is valuable and we take all reasonable measures to protect your information while it is in our care.
Your personal information may also be transferred to third party service providers who process information on CBNG’s behalf, including providers of information technology, identity management, website hosting and management, data analysis, data back-up, security and storage services. As a result, your personal information may be transferred outside the country where you are located. This includes countries outside the European Economic Area (EEA) and countries that do not have laws that provide specific protection for personal information. By submitting personal data to this site, the visitor is providing explicit consent to the transfer of such data for the fulfilment of their voluntary requests.
CBNG may disclose your personal information to law enforcement, regulatory, or other government agencies or to other third parties as required by, and in accordance with, applicable law or regulation.
Your personal information is not shared with any third party, for any secondary or unrelated purposes unless otherwise disclosed at the point of collection. If there is an instance where such information may be shared, the visitor will be asked for permission beforehand.
Security
We have implemented generally accepted standards of technology and operational security in order to protect personally identifiable data and information from loss, misuse, alteration or destruction. In particular, we ensure that all appropriate confidentiality obligations and technical and organisational security measures are in place to prevent any unauthorised or unlawful disclosure or processing of such information and data and the accidental loss or destruction of or damage to such information and data. Only authorised CBNG personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information.
Access to information
If you would like to update any personal data you have submitted through this site, please do so via email using the “Contact Us” page.
When personally identifiable information is retained, we do not assume responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible, if CBNG is informed that any personal data collected through a Web site is no longer accurate, CBNG will make appropriate corrections based on the updated information provided by the authenticated visitor.
If you would like details of the information which you have submitted to us through this site, you have a right of access to such information and you may contact us via the above email address. We may charge for a request for access in accordance with applicable legal requirements.
Unsubscribe
Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions on the appropriate webpage or in communications to our visitors, or a visitor may contact us using the “Contact Us” page.
Data retention
The personal data you submit to us will only be retained for as long as is required for the purposes for which it was collected or as required by law.
For example, contact information about visitors (such as information generated though registration for access to areas on the site) will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information. Mailing list information, discussion posts and email are kept for only the period of time considered reasonable to facilitate the visitor’s requests.
Cookies and log files
We use small text files called ‘cookies’ which are placed on your hard drives to assist in providing a more customised website experience. For example, a cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. Site statistics are compiled by third parties, and therefore your IP address will be passed to third parties for statistical reporting only.
The use of cookies is now standard operating procedure for most websites. However, if you are uncomfortable with the use of cookies, most browsers now permit users to opt-out of receiving them. In that case you will be unable to use this registration process and may find other functionality in the site impaired. After termination of the visit to our site, you can always delete the cookie from your system if you wish.